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📢 Notifications

Vendora supports automatic notifications via Email and SMS, keeping your team and customers updated in real-time. You can customize message templates, integrate gateways, and control what gets sent.

🔧 Access Notification Settings​

Navigate to:
Settings → Notification Templates

Here, you'll manage:

  • 📧 Email templates
  • 📲 SMS templates
  • ✅ Toggle notifications on/off
  • ✏️ Customize subject and message body

✉️ Email Notifications​

You can set up:

  • 🧾 New invoice emails
  • 💸 Payment confirmation
  • 📦 Order status updates
  • 🧑‍💼 Staff activity alerts

🔑 SMTP Setup​

Navigate to:
Settings → Email Settings

Set your SMTP details:

  • 📮 SMTP host & port
  • 👤 Username & password
  • 🔒 Encryption method (SSL/TLS)
  • 🧪 Test email sending

💡 Tip: Use a reliable email provider like Gmail, SendGrid, or Mailgun.

📲 SMS Notifications​

Send quick alerts to customers and staff using SMS.

🔌 SMS Gateway Integration​

Navigate to:
Settings → SMS Settings

Supported gateways:

  • 🔌 Twilio
  • 🔌 Nexmo (Vonage)
  • 🔌 Custom via API URL

Set:

  • 🔐 API key/token
  • 📱 Sender ID
  • 🌍 Country code prefix
  • 🧪 Test message sending

📌 Make sure you have an active balance on your SMS provider account.

📝 Customize Templates​

Navigate to:
Settings → Notification Templates

Click on any template to:

  • 🧾 Edit the subject
  • ✏️ Modify the message body using placeholders
  • 🔁 Use dynamic tags like {customer_name}, {invoice_number}

🔄 Preview changes before saving.

✅ Enable/Disable Notifications​

Each template can be toggled:

  • ✅ Enabled: System sends this automatically
  • ❌ Disabled: Notification won't be sent

This is useful if you want email only, SMS only, or manual follow-up.

🔒 Permission Controls​

Make sure only authorized users manage notifications:

Navigate to:
Users → Roles → Edit Role

Enable:

  • ⚙️ Manage notification templates
  • ✉️ Send manual notifications

🛡️ Prevent unauthorized message edits.

🔔 Real-Life Use Cases​

  • 🛒 Customer places an order → SMS confirmation sent
  • 💰 Payment received → Email receipt sent
  • 📈 Daily sales report → Sent to admin via email
  • ⏰ Appointment reminder → SMS to customer 1 hour before

💡 Tips​

  • 🧪 Test before going live. Use sandbox/test mode from your provider.
  • 🗒️ Keep messages short and branded.
  • 🧼 Avoid ALL CAPS or spammy words to prevent blocking.
  • 🧠 Personalize messages with dynamic tags for better engagement.

Ready to engage your users? Let Vendora notify the right people at the right time. 📬