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💸 Discounts

Vendora allows you to apply and manage product-level, invoice-level, and automatic discounts to increase customer satisfaction and drive more sales.

🧾 Types of Discounts​

1. Line Item Discount (Per Product)​

  • Applied directly to individual products in a sale.
  • Supports percentage or fixed amount.
  • Applied during sales or POS transactions.

Example:
Buy 2 shirts, get EGP 20 off on each.

2. Invoice-Level Discount​

  • Applied to the entire invoice total.
  • Added at the bottom of the sale screen.
  • Supports both percentage (%) and fixed amount (EGP).

Example:
"10% off total bill" or "EGP 50 off on total."

3. Automatic Discounts​

  • Set up through Settings → Discounts
  • Automatically applied based on rules:
    • Cart total
    • Number of items
    • Date/time range (e.g., happy hour)
    • Specific customer groups or business locations

Example:
"10% off orders above EGP 500 between 5–7 PM."

⚙️ Creating a Discount​

  1. Go to Settings → Discounts
  2. Click Add Discount
  3. Fill in:
    • Name (e.g., New Year Offer)
    • Type: Fixed / Percentage
    • Amount
    • Applicable Locations (optional)
    • Customer Groups (optional)
    • Start and End Dates
    • Priority (if multiple discounts apply)

🧠 Discount Priority Logic​

If multiple automatic discounts match:

  • Priority value determines which one applies
  • Lower number = higher priority (e.g., 1 > 2)

🛑 Discount Restrictions​

  • Discounts won’t apply on draft or quotation mode
  • Some modules like restaurant may use item-based pricing that overrides invoice-level discounts

📊 Reporting on Discounts​

Check the Sales Report → Discount Summary to track:

  • Total discounts given
  • Most used discounts
  • Impact on profit margins

🧪 Best Practices​

  • Use invoice discounts for general promotions
  • Use product discounts for targeted marketing
  • Set expiration dates to avoid outdated promos
  • Combine with loyalty programs for better results

Well-structured discount strategies can increase repeat purchases, clear old stock, and enhance customer loyalty.